Frequently asked questions (FAQ)

How to connect to the system?

1. Leave a request on our website or by phone +7 771 191 68 17

2. Sign the contract

3. Do a tehnical site integration

4. Send us a package of documents (scans are enough for a start);

5. After checking the documents, you can start working and accept payment online

What is required to connect?

To connect online payment to your website, you need:⠀

  • have the status of a legal entity or an individual entrepreneur;
  • working (or under development) website;
  • have a bank account in tenge;
  • sign a contract with us.

You can send an application for connection on our website, contact us by phone +7 771 191 68 17 or write to e-mail: We will contact you to clarify the details of cooperation and send you the necessary package of documents for filling.

How soon can I start working after completing the application for registration?

Applications for connection to the system are processed by our specialists almost immediately after receipt. In order to speed up the process, you need to fulfill all the necessary conditions for connection and provide us with a package of documents

Who does the integration?

Integration is handled by you and your programmers. If you have any questions about integration, you can contact our technical specialists

How does technical support work?

Technical support works 24/7. If you have any questions, you will need to write to e-mail:

How secure is your payment page?

The secure PaymTech payment page meets all the requirements of Visa and MasterCard international payment systems. We have been certified for PCI DSS and are audited quarterly. Our company uses the 3-D Secure protocol, all payment pages support SSL encryption.

Can I connect to the Paymtech system without signing an agreement?

We work with partners only on a contractual basis.

Do you work with individuals?

No, because according to the legislation of the Republic of Kazakhstan, registration of an LLP or individual entrepreneur is required for commercial activities, otherwise this activity is illegal

Didn’t find the answer you are looking for? Contact our support